The Municipality of Burgas Launches a New and
Modern Online Platform for Volunteering
The Municipality of Burgas has launched a new and modern
online platform for volunteering that will facilitate the connection between
organizers and volunteers who wish to participate in various events and public
causes. The platform is called ihelp.bg and aims to give a new
dimension to volunteer initiatives in the region—better organized, more
transparent, and much more accessible to all interested parties.
The project is the work of two IT experts from Burgas—Vladimir
Ivanov and Hristo Trendafilov—who wish to contribute to good causes
in the city.
The platform is already active, and registration is
currently open for the first three exciting upcoming events in Burgas:
- The LEGO
League Burgas, the largest robotics festival,
- The European
Rhythmic Gymnastics Cup for Women and Girls, and
- The Balkan
Championship in Brazilian Jiu-Jitsu.
The platform has already been translated into English, with
a Russian version coming soon.
The platform is designed with convenience and motivation for
volunteers in mind. Each user can register once and receive a personal profile,
where they can specify the locations where they are available to participate in
initiatives, as well as the categories of events that interest them—such as
sports, culture, education, technology, social activities, and others.
Based on this information, when an organization publishes an
event, the system automatically sends a notification to all volunteers whose
interests and location match the event.
By introducing new technological solutions, the platform
will significantly improve event organization. Each volunteer will receive
a personal QR code, which will be scanned upon arrival. This makes
check-in fast, accurate, and easy to track.
Organizers will thus have precise data on attendance and
participation without administrative burden.
One of the most innovative and useful features of the
platform is its two-way feedback system, which aims to improve the quality
of volunteer initiatives. After each event, organizers can rate the performance
of every volunteer, allowing them to build a personal rating—a reflection
of their activity, responsibility, and commitment.
On the other hand, volunteers will also be able to rate the
event organization and give feedback to the organizers. This will encourage
higher quality and better preparation for future initiatives.
The rating system is fully transparent and will play a key
role in building trust and professionalism in the volunteering
sector.
The platform is already being actively used by the Municipality
of Burgas and the International Youth Center – Burgas. Other
institutions and organizations are expected to join soon and begin publishing
events.
If you want to become part of an active, inspired, and
supportive community, here’s how:
– Visit the official volunteer platform: https://ihelp.bg/
– Find the “Login” section and select the “Register me” option
– Complete your registration in just a few easy steps
– Choose your preferences
– Start receiving event invitations and gaining experience and a personal
rating.
Many more exciting events will soon be added to the
platform, all of which will need volunteers. External partners such as concert
or competition organizers who need volunteers should contact the Municipality
of Burgas at the following phone number:
+359 56 907 236





